At Mekao.pk, we aim to provide a smooth and satisfying shopping experience. Please read our refund and exchange policy carefully before making a purchase.

Shipping Policy

We offer free delivery across Pakistan on all orders, making your shopping experience easy and affordable.

Exchange Policy

We offer easy exchanges in the following cases:

• The size does not fit
• The product is damaged or defective
• You want to exchange for another article

All exchange requests must be made within 7 days of delivery.

❌ Return Conditions

To be eligible for exchange:

• The item must be unused and unwashed
• The product must be in its original condition and packaging
• Items that are worn, washed, or damaged by the customer will not be accepted

🚫 Refund Policy

Please note:

Mekao.pk does not offer cash refunds

Instead, we provide:

• Product exchange
• Size replacement
• Article replacement

Our goal is to ensure you receive the perfect fit and product you love.

Return & Exchange Process

• Contact our support team within 7 days
• Share your order details and issue
• Ship the product back to us

Shipping Charges:

• Customers are responsible for return courier costs
• We will dispatch the replacement after receiving the item

⚠️ Important Notes

• Exchanges are subject to stock availability
• If the desired item is unavailable, you can choose another product
• Delays may occur during peak seasons

Contact Us

For any exchange or support queries, contact us:

Email: mekao.pk@gmail.com